Cookie Policy
Understanding how Juatheli Games uses cookies to enhance your gaming experience
Introduction to Our Cookie Policy
At Juatheli Games, we are committed to providing you with the best possible gaming experience while respecting your privacy and data protection rights. This Cookie Policy explains what cookies are, how we use them on our website, and how you can manage your cookie preferences.
This policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data. By continuing to use our website, you consent to our use of cookies as described in this policy.
We regularly review and update our cookie practices to ensure they remain transparent, compliant with applicable laws, and aligned with our commitment to user privacy. Last updated: December 2024.
Quick Overview
- Essential cookies for website functionality
- Analytics cookies to improve performance
- Personalization cookies for better experience
- Marketing cookies for relevant content
What Are Cookies?
Definition
Cookies are small text files that are stored on your device when you visit our website. They contain information that helps us recognize your device and improve your browsing experience.
How They Work
When you visit our site, your browser sends the cookie information back to our servers, allowing us to remember your preferences and provide personalized content during your visit.
Security
Cookies are generally safe and cannot access other files on your device or gather personal information unless you provide it voluntarily through forms or account registration.
Why We Use Cookies
Essential Functions
Cookies enable core website functionality such as page navigation, access to secure areas, and form submissions. Without these cookies, our website cannot function properly.
Performance Optimization
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously, allowing us to improve our site's performance and user experience.
Personalization
Preference cookies remember your choices and settings, such as language preference, display options, and gaming preferences, to provide a more personalized experience.
Marketing & Advertising
Marketing cookies are used to deliver more relevant ads to you and measure the effectiveness of our marketing campaigns across different websites and platforms.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems.
Purpose & Functionality
- User authentication and session management
- Load balancing and server communication
Cookie Details
Maintains user session across page requests
Protects against cross-site request forgery
Stores shopping cart contents temporarily
Performance & Analytics Cookies
These cookies collect information about how visitors use our website, helping us improve performance.
Analytics Features
- Page view tracking and user journey analysis
- Game performance metrics and error reporting
- A/B testing for website improvements
Cookie Details
Google Analytics - distinguishes unique users
Google Analytics - user identification
Google Analytics - request rate throttling
Functional & Preference Cookies
These cookies enable enhanced functionality and personalization based on your choices.
Preference Features
- Language and region preferences
- Gaming preferences and settings
- UI/UX customization options
Cookie Details
Stores user interface and gaming preferences
Remembers selected language preference
Stores dark/light mode preference
How We Use Cookies
Website Operation
Cookies are fundamental to how our website functions, enabling core features like user authentication, shopping cart management, and secure transactions. They ensure that your gaming experience is smooth and uninterrupted.
- • Maintaining user sessions across page navigation
- • Keeping you logged in securely
- • Processing game purchases and downloads
- • Preventing fraudulent activities
Personalization
We use cookies to remember your preferences and provide a customized experience tailored to your gaming interests and browsing habits.
- • Remembering your favorite games and genres
- • Customizing content recommendations
- • Storing display and accessibility preferences
- • Tailoring promotional content
Detailed Cookie Usage Scenarios
Game Discovery & Recommendations
When you browse our game catalog, cookies help us track which games you've viewed, your preferred genres, and gaming platform preferences. This information allows us to suggest relevant games that match your interests and provide personalized game recommendations during future visits.
Account Management
If you create an account with us, cookies help maintain your login session securely, remember your profile settings, and track your gaming library. This ensures you can seamlessly access your purchased games and maintain your progress across different devices.
Performance Monitoring
Analytics cookies collect anonymous data about how our website performs, including page load times, error rates, and user interaction patterns. This helps us identify and fix technical issues, optimize page loading speeds, and improve overall website functionality.
Marketing & Promotions
Marketing cookies help us deliver relevant advertisements and promotional offers based on your browsing behavior and gaming preferences. They also help us measure the effectiveness of our marketing campaigns and ensure you're seeing content that's most likely to interest you.
Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, reject all cookies, or set preferences for specific types of cookies.
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Site permissions → Cookies and site data
Our Cookie Settings Tool
Use our built-in cookie preference center to manage your settings directly on our website. This tool allows you to customize your cookie preferences without changing your browser settings.
Essential Cookies
Always OnRequired for website functionality and cannot be disabled
Analytics Cookies
Help us improve our website by collecting anonymous usage data
Marketing Cookies
Used to deliver personalized advertisements and measure campaign effectiveness
Important Considerations
- • Disabling certain cookies may limit website functionality and affect your user experience
- • Essential cookies cannot be disabled as they are required for basic website operation
- • Your cookie preferences are stored in a cookie on your device and will persist until changed
- • Clearing your browser data will remove saved cookie preferences
- • Some features may not work properly if cookies are completely disabled
Third-Party Cookies
External Services We Use
Google Analytics
Helps us understand how visitors interact with our website by collecting and reporting information anonymously. Google's privacy policy applies to these cookies.
Payment Processors
When you make purchases, payment processors (like Stripe, PayPal) may set cookies to process transactions securely and prevent fraud.
Social Media Platforms
Social media buttons and/or plugins on this site use cookies to enable you to share content on social networks and provide enhanced functionality.
Game Distribution Partners
When downloading games through partner platforms, cookies help track downloads and prevent unauthorized distribution.
Your Rights & Controls
Opt-Out Options
You can opt out of third-party cookies through our cookie settings or by using opt-out tools provided by the third-party services.
Data Subject Rights
Under GDPR and other privacy laws, you have rights regarding your personal data collected through cookies, including access, rectification, and deletion.
Regular Reviews
We regularly review third-party cookie practices and update our policies to ensure compliance with evolving privacy regulations.
Third-Party Cookie Details
| Provider | Purpose | Cookie Name | Duration | Opt-out Link |
|---|---|---|---|---|
| Google Analytics | Website analytics and performance monitoring | _ga, _gid, _gat | 2 years / 24 hours / 1 minute | Google Opt-out |
| Stripe | Payment processing and fraud prevention | __stripe_mid, __stripe_sid | 1 year / 30 minutes | Stripe Privacy |
| Social media integration and marketing | _fbp, fr | 3 months / 3 months | Facebook Ads | |
| YouTube | Video content delivery and analytics | VISITOR_INFO1_LIVE, YSC | 6 months / Session | YouTube Privacy |
Updates to This Cookie Policy
Policy Evolution
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page.
Notification Methods
When we make significant changes, we will notify you through our website, email, or other appropriate channels. Your continued use of our services constitutes acceptance of updated policies.
Compliance Commitment
We are committed to maintaining compliance with all applicable privacy laws and regulations, including GDPR, CCPA, and other regional data protection requirements.
Recent Policy Updates
December 2024
Latest UpdateUpdated cookie categories to include new gaming-specific analytics and enhanced third-party service integrations. Added detailed information about our new preference management system.
September 2024
Expanded third-party cookie disclosures and added opt-out mechanisms for new marketing partnerships. Improved clarity around essential vs. optional cookie usage.
June 2024
Earlier UpdateInitial comprehensive cookie policy implementation with detailed categorization of cookie types and their specific purposes in our gaming platform.
Contact Us About Cookies
Get in Touch
If you have any questions about our Cookie Policy, need assistance with cookie settings, or want to exercise your privacy rights, please don't hesitate to contact us.
Company Address
Juatheli Games Global Ltd
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom
Phone
+44 20 3129 5488
Mon-Fri: 09:00-18:00 GMT
Privacy Rights
You have several rights regarding your personal data and cookie usage. Learn more about how to exercise these rights.
Right to Access
Request information about what personal data we collect and how we use it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain circumstances.
Right to Data Portability
Request a copy of your data in a structured, machine-readable format.
Related Policies & Resources
For a complete understanding of how we handle your data, please review our related policies and resources.